Dass & Devan Synapse
Data protection and Singapore privacy

Privacy Policy

Your trust matters. This policy explains exactly what Dass & Devan Synapse does with the information you share through this website.

Effective 21 February 2025

01 / Enquiry form privacy

What We Collect and Why

Dass & Devan Synapse collects information you choose to send when you ask about AI dashboard automation services. We use it to understand your requirement, reply to your enquiry, and prepare a practical dashboard proposal.

Information you provide

  • Name and company: to address your enquiry and understand its business context.
  • Email and phone: to send a reply or arrange a suitable conversation.
  • Message: to assess your dashboard, reporting, or data integration needs.

How we use it

  • We respond to the request you submitted.
  • We develop an initial service scope or dashboard proposal.
  • We improve our website and enquiry process using limited usage information.
Business information stays purposeful. We don't sell personal data or share it with another organisation for its own marketing. We disclose information only when you ask us to, when a service provider needs it to support our website, or when Singapore law requires it.

03 / Singapore privacy

Your Rights Under PDPA

The Personal Data Protection Act gives you control over personal data held by an organisation. Requests should be clear enough for us to identify the relevant information.

Access. Ask what personal data we hold about you and how it has been used or disclosed.

Correction. Tell us when information is inaccurate or incomplete so we can update our records.

Deletion. Request removal of your personal data at any time, subject to records we must keep under law or for an active agreement.

Retention period

For people who do not become clients, enquiry information is kept for a maximum of 24 months. Client records follow the terms of the relevant engagement and applicable legal requirements.

04 / Accountability

Keeping Information Secure

We limit access to information, use appropriate technical safeguards, and review how enquiry records are handled. No online transmission or storage method can promise absolute security.

If you believe your information has been handled improperly, contact our Data Protection Officer first. We will review the concern and explain the next step.

05 / Need clarification?

Data Protection Concerns?

Email our Data Protection Officer at [email protected]. Please include enough detail for us to locate your enquiry. We aim to acknowledge requests promptly.

Contact Dass & Devan Synapse